Written by Google Nexus since its day of launch has been in some or other news- well, here it refers to negative news. One such instance is the Nexus One name case which was filed against Google. The name of the Google phone, Nexus One, has been taken from a novel. The daughter of the novelist wnet out to the press saying that Google used the name without their family’s consent. If or not the issue has been settled, is yet not confirmed.
Also, on the very day of the launch, nexus One had to face people’s crashing hopes. People expected way too mcuh from Google, and the phone didn’t go beyond their expectations. Although people fidn nothing wrong about Google phone, they think something is missing. Just because the makers are Google!(read here- Nexus One We Are Underwhlemed)
There was also some 3G issue with Nexus, which later got solved by Google. However, limited 3g solution was provided.
And for now there is another news on Google; this time a good one. The Early Termination Fee (ETF) on Nexus has been brought down by Google.
Initially it was $ 350 which was a huge amount. And this was in many ways affecting the popularity of the product among its users. So to set things right, Google brought down the ETF to $ 150 from 350.
$ 150 is again a big money, but at least better than $ 350.
Along with this Google has also started a 24 hrs. helpline service to help solve customer’s problems and keep them happy. Hopefully after so many amendments Google manages to keep all the Nexus buyers and happy and get many more customers. Let’s see how things work- it has not really been going very good for Google phone though (Buzz added to it. It added more troubles for Google. Got it sued for envading people’s privacy rules)
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